Shipping Policy
At rothous, we are committed to delivering your order efficiently and transparently. Please review the following shipping policy to understand how we process and deliver orders to customers in the United States, France, and other supported regions.
Shipping Destinations
We currently ship to customers in:
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United States
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France
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Selected international destinations
Availability may vary depending on the product and destination.
Order Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Orders are not processed or shipped on weekends or public holidays.
Once shipped, you will receive a confirmation email with tracking information.
Estimated Shipping Time
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United States: 7–15 business days
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France: 7–15 business days
Delivery times are estimates and may vary due to customs, carrier delays, or other external factors.
Shipping Fees
We offer free standard shipping.
Tracking Information
Tracking details will be sent after shipment.
Please allow up to 48 hours for tracking updates to become active.
Customs, Duties & Taxes
For international orders, including France:
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Customs duties, VAT, or import taxes may apply
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These charges are determined by local authorities
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Customers are responsible for any such fees unless otherwise stated
Incorrect Address
Please ensure all shipping information is accurate and complete.
rothous is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Orders
If your order has not arrived within the estimated timeframe, please contact us and we will assist you promptly.
Contact Us
For any shipping-related questions or concerns:
Email: banoer75@gmail.com