Return & Refund Policy

Welcome to rothous.com! We strive to provide you with a seamless shopping experience, and part of that commitment includes our Return & Refund policy to ensure your satisfaction with your purchase.

 

Return Policy We understand that sometimes a product may not meet your expectations, and we want to make the return process as easy as possible for you. If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving it. Please make sure the item is in its original condition, unused, and with all tags attached.

 

Refund Process Once we receive your returned item and verify its condition, we will initiate the refund process. The refund will be issued to the original payment method used for the purchase. Please note that it may take 3-7 days for the refund to reflect in your account, depending on your bank or credit card company.

 

Exchanges If you would like to exchange an item for a different size or color, please contact our customer support team to arrange for the exchange. We will do our best to accommodate your request, subject to product availability.

 

Return Shipping The cost of return shipping will be the responsibility of the customer, unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service to ensure the safe return of the item.

 

Contact Us If you have any questions or concerns about our Return & Refund policy, or if you need assistance with a return or exchange, please don't hesitate to reach out to our customer support team. We are here to help and ensure that your shopping experience with us is a positive one.

 

Thank you for choosing us. We value your satisfaction and look forward to serving you again in the future!