Payment Policy

At rothous, we aim to provide a secure, transparent, and convenient payment experience for all customers. This Payment Policy explains the available payment methods, payment processing procedures, and related terms when making a purchase on our website.

By placing an order on our website, you agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

We support secure and commonly used online payment options, which may include:

Credit or debit cards (such as Visa, MasterCard, or other major card networks, depending on region)
Digital or online payment services available at checkout

Available payment methods may vary based on your location, currency, or order value. All available options will be displayed clearly during checkout.

Payment Security

Your payment security is important to us.

All transactions are processed through secure, encrypted payment gateways
We do not store or have direct access to your full payment details
Payment providers comply with industry security standards to protect your information

Order Confirmation & Authorization

Orders are processed only after successful payment authorization
Once payment is completed, you will receive an order confirmation email
rothous reserves the right to cancel or hold an order if payment authorization fails or is flagged for security review

Currency & Pricing

Prices on our website are displayed in the applicable currency shown at checkout
Any currency conversion fees charged by your bank or payment provider are the responsibility of the customer
All prices are subject to change without prior notice, but confirmed orders will not be affected

Taxes & Duties

Applicable taxes, VAT, or duties (if any) are calculated according to the destination and local regulations
Customers are responsible for any additional charges imposed by local authorities unless otherwise stated

Failed or Declined Payments

If your payment is declined:

Please verify your payment details and available funds
Contact your bank or payment provider for further assistance
You may attempt payment again using a different payment method

Orders will not be processed until payment is successfully completed.

Refunds

Approved refunds are issued to the original payment method used for the purchase
Refund processing times may vary depending on your payment provider or bank
Please refer to our Return & Refund Policy for detailed refund conditions

Fraud Prevention

To protect our customers and our business, rothous may conduct security checks on certain orders.
We reserve the right to cancel orders suspected of fraud, unauthorized transactions, or abuse.

Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes in payment methods, regulations, or business practices.
Any updates will be posted on this page and take effect immediately.